Shipping Policy

TopFragrance.shop

This Shipping Policy outlines how orders placed on TopFragrance.shop, operated by Hostaa LLC, are processed, shipped, and delivered to customers.

By placing an order on our website, you agree to the terms described in this Shipping Policy.

Shipping Availability

Currently, TopFragrance.shop ships within the United States only.
At this time, we do not offer international shipping.

Shipping Cost

We provide Free Standard Shipping on eligible orders delivered within the United States.

  • No additional handling charges are applied

  • No hidden service fees are added during checkout

The final order amount displayed at checkout includes all applicable charges.

Sales Tax

Where required by U.S. law, applicable sales taxes will be calculated during checkout based on the customer’s shipping location.

Customers will not be required to pay additional taxes upon delivery.

Order Processing Cut-Off Time

Orders submitted before 2:00 PM (Pacific Standard Time – PST) on business days are usually processed the same day.

Orders placed:

  • After 2:00 PM PST

  • On weekends

  • On U.S. public holidays

will be processed on the next business day.

Order Processing Time

Orders are generally prepared and dispatched within 1 business day after payment confirmation.

Order fulfillment operates Monday through Friday, excluding U.S. public holidays.

Estimated Delivery Time

Standard Shipping within the United States typically takes:

3–5 business days after shipment.

Most customers receive their orders within 3–4 business days, depending on the destination and carrier schedule.

Delivery estimates are calculated in business days and do not include Sundays or public holidays.

Shipping Location

Orders are shipped from our fulfillment location in the United States.

Fulfillment Address

9 Landis Place,
Yonkers, NY 10704
United States

Shipping Carriers

To ensure reliable delivery, we work with well-known carriers such as:

  • USPS

  • UPS

  • DHL

Carrier selection may vary depending on order destination and operational requirements.

Tracking Information

Once an order has been shipped, customers will receive a shipping confirmation email containing a tracking number.

This tracking number allows customers to monitor delivery progress directly through the carrier’s tracking system.

If tracking information is not received within a reasonable time, customers may contact us at:

info@topfragrance.shop

Address Changes

After an order has been shipped, it may not be possible to change the delivery address.

If an address update is required, please contact our support team within 24 hours of placing the order.

Order Cancellation

Orders may be cancelled before they are dispatched for shipment.

If an order has already been shipped, customers should refer to our Return & Refund Policy for further instructions.

Damaged or Missing Packages

If your order arrives damaged or appears to be missing, please contact our support team as soon as possible.

We will assist in working with the shipping carrier to investigate and resolve the issue.

Incorrect Shipping Information

Customers are responsible for entering accurate shipping details when placing an order.

TopFragrance.shop cannot be held responsible for delivery issues resulting from incorrect or incomplete address information provided during checkout.

Customer Support

For questions related to payments, orders, shipping, or delivery, please contact our customer support team.

Customer Support Hours (Pacific Standard Time – PST)

Monday – Friday: 10:00 AM – 6:00 PM (PST)
Saturday: Limited support via email
Sunday & U.S. Public Holidays: Closed

Business Information

Company Name: Hostaa LLC
Website: topfragrance.shop
Email: info@topfragrance.shop
Phone: +1 (347) 545-6574
Business Address:
9 Landis Place,
Yonkers, NY 10704
United States